Patient Inquiry/Customer Service
We want to hear from you! If you have a general comment or request, fill out the form and your inquiry will be routed to the appropriate EMS|MC team member.
If you are a patient and wish to add billing or insurance information to your account, make a payment, or have a question about your statement, click here to access the Patient Portal. You can also reach our Patient Customer Service team at: 800.814.5339.
If you are a current EMS partner and have a question about your account, you can reach out to our Client Relations team at 800.948.7991.
If you are an EMS agency interested in revenue cycle management services, please fill out the form or call our team at 800.948.7991
Main Corporate Number: 336.397.3975
Mailing Address: PO Box 863, Lewisville, NC 27023